For questions and assistance, please contact our customer support team via E-Mail.

Technical Service and Product Support: service[at]
General assistance and questions about your order: info[at]

For Service Repairs please follow the instructions provided by our Technical Service Team.

Warranty cases will be handled by the place of purchase. Please file your claim with your local dealer if you did not order from the Horizon Hobby website.

Horizon Hobby Service Center
Hanskampring 9
D - 22885 Barsbüttel