Service
For questions and assistance, please contact our customer support team via the contact form:
Technical Service and Product Support: service[at]horizonhobby.de
General assistance and questions about your order: info[at]horizonhobby.de
For urgent customer support and product advice, please call +49 – 40822167800
The Horizon Hobby Hotline in Germany is available on weekdays from 13 – 16 h
If you experience extended wait times, we recommend sending us an email.
For Service Repairs please follow the instructions provided by our Technical Service Team.
Technical Service and Product Support: service[at]horizonhobby.de
Horizon Hobby Service Center
Hanskampring 9
D - 22885 Barsbüttel
Germany
Flagship store Barsbüttel:
Opening Hours
Monday to Friday: 9 a.m. to 5 p.m.
Saturday: Closed