Repairs

To expedite the service of your product, please follow the directions for the online service request below.

If you bought from a local dealer, please handle the warranty claim with them.

When sending an item into our service center we ask that you:

• Complete a Service Request Form including a description of the issue. Select "Technical Product Support" as the reason for the request.
• Wait for confirmation of support
• Include a printed copy of the Service Request Form along with your item
• If the item is within the manufacturer's warranty period, include a dated sales receipt (copies are acceptable)
• Please sent to the following adress:

Horizon Hobby GmbH
Hanskampring 9
D-22885 Barsbüttel

Please note that Horizon Hobby is responsible for the cost of return.